flowers-armenia.am

Customer Support


Customer Support
Our customer support team is always ready to answer all your questions online or by phone!

Հեռախոսահամարներ +374.91.35.69.37 
+374.60.53.00.71
Skype live-support-24
Էլ. փոստի հասցեն info@flowers-armenia.am


Privacy Policy
Our company has instituted a Privacy Policy through which we do not share your privacy details that you have shared with us. We treat each customer's details as confidential.

Security

We honor your security and right to privacy, thereby we do not collect information like credit card details, social security number, and other personal and risky details which wrong-doers can misuse it for identity theft.

Information You Provide Us

In order placement step, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information.

Checkout

We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.
We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.

Your Account

When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.


Newsletter

We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we're sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.

Special deals and news

The company is the only keeper of your information. We send information to all our customers about special offers, promotions, deals on upcoming holidays and special events, all of which can be halted as per your choice and notice. However, rare and vital service notices will be sent, if for instance, we close temporarily or if our website is getting renovated and so on and so forth. Besides that we absolutely respect your privacy.

Legal Disclaimer

In the situation that it is necessary and mandatory for our business to disclose your details in keeping with compliance with legal proceedings, a judicial process or an order from the court, we thereby reserve the right to divulge your details. Like all e-business portals, we too collect particular data which is then saved in our log files. Internet service provider (ISP), Internet protocol (IP) addresses, date/time stamp, browser type, operating system, referring/exit pages, and click stream data are the information which is collected and stored in our log files. Such data which is stored in our log files, which is not specific to individual clients, is necessary to understand trends, site administration, traffic inflow, follow user's movements and choices within the portal all to collect data and to learn and understand our user base better. This information is not linked to specific personal data which has been automatically amassed.

Cookies

Our website does not employ cookies. Cookies are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server. HTTP cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences and the contents of their electronic shopping carts.

Links to Other Sites

The website is linked to many other websites and our privacy policy differs from theirs. These links from other websites are not in compliance with our stringent rules and regulations of our privacy policy. We suggest you read and know the clauses of each and every website you visit. Also, we are not responsible for the nature and behavior of other websites' privacy practices.

Business Mergers

If and when the company undergoes a business transition, for eg: purchase by another business, a merger, a collaboration etc all your data that we have will be transferred. However, before such a change occurs, you will be notified 30 days prior to the transfer.

Alterations in our Privacy Statement

If and when we make changes to our privacy policy, we will put up the information on our homepage or wherever we consider best. Do review the policy regularly, so that you are not in a state of unawareness. You will be informed via mail or on a post we put up on our homepage.












 

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